Legal notice
Welcome to DARAKO
Why we chose our headquarters
To offer you the best in every respect – whether in product quality, service, or fast shipping – we deliberately chose a location that combines innovation and efficiency. Our company location enables us to work flexibly and with a forward-looking approach, to develop our products continuously, and to adapt them to the highest standards. By working closely with experienced manufacturing partners, we bring the latest technologies into our products while adhering to strict quality and environmental guidelines. For you, this means wallets and accessories that impress through their quality, durability, and design.
Our product philosophy: uncompromising quality
Our location does not conflict with high quality – on the contrary: we manufacture where technological innovation and premium materials come together. Every DARAKO product – from the Prime Wallet to the PrimeCharge Power Bank – is built to accompany you reliably for years.
Customer service with heart – 100% in German
At DARAKO, your satisfaction comes first. That is why we offer email support in German with a response time of generally under 24 hours, Monday to Friday. Do you have a question about a product or a concern about your order? Simply contact us via our contact form or at info@darako.de – we will take care of your request quickly and straightforwardly.
In addition, with every purchase you benefit from our 60-day right of return – try your order at home at your leisure.
Thank you for your trust!
Your DARAKO team
Information pursuant to § 5 TMG
Darako Global Management Limited
Unit 1603, 16/F, The L. Plaza
367–375 Queen’s Road Central
Sheung Wan, Hong Kong
Registration number: 77882039
Authorised representative: Yu Haibao
Contact
Email: info@darako.de
Telephone: We currently only offer email support and typically respond within 24 hours. Thanks for your understanding.
Responsible for the content pursuant to § 18(2) MStV
Yu Haibao (address as above)
Online dispute resolution
The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/
We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.